" Meeting customer expectations does not come easily. It is acheived by understanding customers needs, delivering them in time, more. To sum up the service provided must exceed their expectations. To acheive this the primary focus should always be - "QUALITY".

In this go Sommet crossed a great milestone by

acheiving ISO 9001:2000 certification. The audit was conducted by DNV, which is the leading ISO certification body in the wolrld."

Process

Software projects are inherently complex, risky and require careful planning. Planning software includes development, estimates, staged development, requirements capture, and risk and change management control procedures, business case studies, user interface prototypes and overall project control.

Proper planning ensures that the project doesn't move away from its targeted goals while the customer gets a clear definition of the project and is in the know of the project status and has ready access to project deliverables at any point of time.

Beyond customer satisfaction, we believe in customer delight. Which is why, we ensure timely and quality delivery each and every time. For which, we implement the following:

Prototypes & Staged Deliveries

• Projects that define deliverables in terms of prototype, phases or stages identify risks and constraints early on and are able to plan and implement counter measures with greater success.
• Customers who receive small releases regularly during the project gain trust more easily than those who are in the 'dark' and are awaiting the end of the project for a whole set of deliverables that may be delivered in whatsoever form.
• The functionality is developed and delivered in stages thus ensuring that the most important function is delivered at the earliest.
• Reduces the possibility of estimation errors.
• Project visibility to customers and upper management increases.